$5.00 flat rate shipping unless otherwise noted.
You must contact us before returning items. If you return without notifying us we will not accept the package.
Make sure to add “Order Return/Exchange” in the subject line and order number.
Hair: All Sales Are Final
Eyelashes: Refund requests must be made within 14 days after the buyer has received the item. If the merchandise does not exceed your expectations, we will refund the amount of all unused, unopened merchandise from your order less shipping fees. You are responsible for all shipping costs. A minor variation does not constitute a defective lash.
Tshirts, Tanks, Leggings, Hoodies, Mugs and Art: Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
REASONS FOR RETURNS:
Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed – Shipments that go unclaimed are returned to us, you will be liable for the cost of a reshipment.
Wrong Size: We can not give an exchange or refund.